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Privacy Policy

PRIVACY POLICY

Welcome to SN INC.!

Studio Nagarajan, Inc. is headquartered in Canada. We and our subsidiaries have offices and operations located around the world that help create and deliver some of your favorite products and services.

This privacy policy describes the different ways we may collect, use, and share information on, through, or in connection with the Game – Ductz. If you have any questions, you can always reach out to us as described in “Contact Us” below.

When we refer to “SN Inc.” (or any similar terms like “we” or “us”) in this privacy policy, we mean the Studio Nagarajan entity that controls and is responsible for your information, including Studio Nagarajan, Inc. and its subsidiaries that help provide and support the Game - Ductz. You can also find details about the data controller for personal information we collect through the Game - Ductz in “Contact Us” below.

1. WHAT IS THE GAME - DUCTZ?

We use the term “Ductz” to describe the game that directly link to this privacy policy

Note that your use of the Game - Ductz may also be subject to additional terms and conditions.

Please read this entire privacy policy. You should also carefully review any other agreements that apply to the Game - Ductz you use, and confirm you understand and agree to them, before using those products or services.

2. WHAT INFORMATION DO WE COLLECT?

The types of information we collect depend on how you interact with us. Generally speaking, we collect information in three main ways: A) when you provide it to us, B) automatically when you use the Game - Ductz, and C) from service providers and third parties.

A. Information You Provide

You can provide us with different kinds of information depending on how you interact with the Game - Ductz. Sometimes we’ll ask you to provide specific pieces of information, such as when we require it to provide parts of the Game - Ductz to you (for example, by prompting you to provide your date of birth or complete an online registration process). If we ask you to provide us with information in these cases and you choose not to, you may not be able to access the relevant Game - Ductz and/or some features may not operate as intended.

For instance, in order to make purchases on the Store and to play some of our games, you’ll need an Epic account. To create one, you’ll need to provide us with basic registration information like your name, a public-facing display name, password, the country you live in, and email address. If you want to make a purchase, we may ask you to provide payment-related information (like your credit card number and expiration date) to complete the transaction. In addition, many of our services require your date of birth to determine which features we can offer you and which settings to apply to your account based on your age and location.

We also collect the information you voluntarily provide to sign up for email alerts, use social features like forums or chat, register for early access to our games, use our developer tools (including to create and publish games and other content), enable two-factor authentication, register for or attend our events, complete surveys, or contact us through Player Support requests or customer service. If you use our voice chat feature and voice reporting is enabled in a voice channel, snippets of voice chat audio data will be stored on your device and the devices of participants in the voice channel. If a violation of our Community Rules is reported, these snippets may be transmitted to Epic to help us enforce those Community Rules. If you enter a contest or competitive event, or participate in our Support-A-Creator or Island Creator programs, we’ll collect your application information and other information we may need to help confirm your eligibility and process payouts. We collect whatever information you choose to provide to us in those or other similar cases.

B. Information We Collect Automatically

We collect some information automatically when you visit, access, or use the Game - Ductz. This includes information about your gameplay or application usage, purchases, entitlements, and other activity in the Game - Ductz, typically associated with your account (if you are logged into your Epic account or use a third-party account to access the Game - Ductz) or with an identifier we have assigned to your device or profile. While the specific types of information that we automatically collect may vary, they generally include:

  • Usage information and statistics about how you interact with the Game - Ductz, including the application you used or the game you played, how long you used or played it and when, gameplay attempts, progression and results, saved preferences, crash reports, the URLs of our websites that you have visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, and platform type;

  • Technical information about your computer, device, hardware, or software you use to access our services, such as IP address, device identifiers, your internet service provider, plugins, or other transactional or identifier information for your device (such as device make and model, information about device operating systems and browsers, or other device or system-related specifications); and

  • The general location of your device, which we typically derive from your device’s IP address.

The Game - Ductz use technologies such as cookies, log files, and web beacons to automatically collect the types of information listed above. Some of these technologies may create small files or record-keeping tools that may be stored on your device. They help us, our service providers, and third parties recognize your device and provide information about how you use and interact with the Game - Ductz. For example, they support our ability to authenticate users, remember preferences, manage advertising, personalize experiences, and conduct data analytics.

Please note that if certain features on the Game - Ductz are provided by third parties, those third parties may also use automated means of data collection and may record information about your use of the Game - Ductz, their services, or others’ websites over time. For example, when you use Game - Ductz that include third party software (like Unreal Engine), those third party providers may collect information through their technology. These features are subject to those third parties’ privacy notices and policies.

C. Information We Collect from Other Sources

In some cases, we may also receive information about you from service providers and third parties in connection with your use of the Game - Ductz or your interactions with us on other platforms.

For example, some other developers allow you to use your Epic account to log in to their service. And if you choose to link your Epic account with your account on a third-party social media (like Facebook), gaming (like Steam), or other similar website or service, or if you interact with an ad for the Game - Ductz on an external website or service, the company that operates that website or service may share some information with Epic in accordance with their own privacy practices. Your privacy settings on the other company’s website or service typically control the specific types of information they can share with Epic, so please be sure to review and update them regularly. Common examples for linked accounts might include your third-party account display name and user ID, as well as associated device information, name, and email address. For participants in our Support-a-Creator program, we may also collect the number of social media account followers you have for program eligibility purposes.

You can also buy, download, or access the Game - Ductz on or through services operated by third parties. If you do, they may provide us with information to facilitate your access to and use of the Game - Ductz. This typically includes information like your display name, user ID, and device and region information. For example, you can choose to download and play games like Fortnite on gaming consoles (like PlayStation®, Microsoft Xbox, and Nintendo Switch) through your gaming console account. When you do, the company operating that platform or service may share some information with us, which helps us do things like facilitate your gameplay and track your progression and entitlements.

D. Fraud Prevention & Anti-Cheat

Providing users with a fair, balanced, and competitive experience on the Game - Ductz is extremely important to us. We strictly enforce prohibitions against cheating, hacking, account stealing, and any other unauthorized or fraudulent activity on the Game - Ductz. We use a variety of anti-cheat and fraud prevention technologies to help us identify and prevent malicious activity. These services may collect and analyze data about your computer and the software on your computer to detect cheating and may be provided by Epic or by service providers such as BattlEye.

3. HOW DO WE USE INFORMATION?

As a general matter, we use the information we collect (either individually or in combination with other information collected as described in this policy) to help us provide, improve, customize, analyze, and promote the Game - Ductz.

This includes using it for purposes such as:

  • Creating, verifying, and managing user accounts and features;

  • Providing the Game - Ductz, as well as support and assistance for them, including by responding to inquiries, processing transactions or requests, and communicating with users (such as by sending service and account-related messages and updates);

  • Developing, delivering, and improving the Game - Ductz and other offerings, some of which may be offered in partnership with other parties;

  • Personalizing your experience, including by presenting content or features better tailored to you or your interests, or our inferences about your interests (for instance, if you frequently play games in a certain genre, we may infer that you’d be interested in that genre and suggest similar games to you);

  • Promoting the Game - Ductz, including managing, customizing, and measuring the effectiveness of our advertisements, promotional offers, surveys, and events;

  • Managing alpha, beta, or early access tests (and collecting feedback);

  • Conducting data analytics (like analyzing how the Game - Ductz are used so we can better understand, improve, and personalize them);

  • Complying with our legal or contractual obligations and enforcing our terms; and

  • Securing the Game - Ductz, such as by detecting fraud and otherwise protecting Epic and other users from illegal or harmful actions.

We may also process information that does not identify you individually, including aggregate or de-identified information that we create or collect from other sources. This information helps us better understand larger groups of users. If we combine this information with information that identifies you, we will treat it as described in this privacy policy. But please note that this privacy policy does not restrict our ability to process information that does not individually identify you, and we may use and disclose aggregated or de-identified information for any reason permitted by law.

4. HOW DO WE SHARE INFORMATION?

We may share some of the information we collect to help operate and improve the Game - Ductz. Depending on how you interact with us, common examples might include sharing:

  • With console and platform partners (for example, to facilitate gameplay when you access the Game - Ductz through a third-party console provider);

  • With other game developers (such as to enable features for games you acquire through the Epic Games Store);

  • With other users (like if you use social features such as chat);

  • Publicly (for example, your display name, content you create or share, basic game statistics, and other similar information may be generally accessible to others);

  • With service providers that operate on our behalf to help support the Game - Ductz in accordance with our instructions (for example, cloud storage providers, payment processors, or marketing and advertising partners);

  • When we believe we must in order to comply with the law or to protect you, Studio Nagarajan Inc., or others (for example, in response to court order or subpoena, as part of an investigation of fraud or other illegal activity, or violation of our terms or policies, or if necessary to protect others from death or serious harm to body or property);

  • With other Epic entities (including to help provide support for the Game - Ductz internationally);

  • In connection with certain types of corporate transactions (like in the event of a restructuring or the sale of all or a significant part of our business); and

  • With your permission (for example, if you link external accounts with your Epic account, or use your Epic account to sign in to third-party games and services or participate in cross-promotional events).

  • We may also share information that does not identify you with third parties, including aggregate or de-identified information.

No mobile phone numbers provided to Epic for security purposes will be shared with third parties or affiliates for marketing/promotional purposes. To the extent that we share your data with these third parties, we endeavor to ensure that these third parties provide the same or substantially similar protections as those that Epic describes in this privacy policy. Third parties you interact with through Game - Ductz may have different privacy practices than Epic, so we encourage you to review their privacy policies before sharing your information with them.

5. YOUR CHOICES AND CONTROLS

We seek to provide you with meaningful choices about the personal information we collect. The specific choices available to you often vary depending on the exact nature of our relationship with you, such as the Game - Ductz you use. Common examples include:

  • You can request that we provide access to, or that we correct or delete, personal information we’ve collected from you. Please submit requests to access, update, or delete personal information associated with your Epic account by reaching out to us as described in “Contact Us” below. Note that we may ask you for additional information to help us verify who you are before completing your request.

  • You can change your email marketing preferences at any time, such as by using the opt-out mechanism provided in our marketing emails, updating your Epic account settings, or contacting us with your request (see “Contact Us” below).

  • You can change your privacy settings on other parties’ websites (such as social networks) or platforms (like console providers) to limit the information they may share with us.

  • You can change your browser or mobile device settings to block, manage, delete, or limit tracking technologies like cookies. In some cases, blocking or disabling cookies may cause the Game - Ductz not to work as intended and some features may not be available.

  • If you’re under the age of 18 and have an Epic account, you can ask that we remove or anonymize certain content you’ve provided on the Game - Ductz. Please direct requests to help delete or edit content on the Game - Ductz to Epic as described in “Contact Us” below.

  • Parents and guardians can adjust the settings for their child’s Epic account by visiting https://www.epicgames.com/fortnite/en-US/parental-controls.

Some parts of the world provide individuals with specific choices related to their personal information by right under local law.

6. SECURITY

We maintain appropriate administrative, technical, and physical safeguards to protect your personal information from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use and other unlawful forms of processing. In some cases, your information is accessible when you log into a feature we offer, and in those cases you need to keep your user credentials and password confidential and secure so that your information is protected. If we become aware of unauthorized disclosure of your personal information, we will notify you as required by law and take steps to help secure your information.

7. UPDATES

We’ll update this policy from time to time to reflect changes in our practices or relevant laws. When we do, we’ll change the date noted at the top of the policy. In some cases we may also notify you of the relevant changes by email or within the Game - Ductz. Please review this policy regularly to make sure that you understand your relationship with Epic and the ways we may collect, use, and share information in connection with the Game - Ductz.

10. CONTACT US

If you have questions or concerns about the Game - Ductz (such as game-related issues, trouble accessing your Epic account, bugs or other technical problems, payment matters, or content and entitlement issues), please contact our Player Support teams through our website’s contact us page. 

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